C.O.A. (Center for Outcome Analysis)

Center for Outcome Analysis

"If you can't measure it, you can't manage it"

426B Darby Road
Havertown, PA 19083
Phone: (610) 668-9001
Fax: (610) 668-9002
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The Center for Outcome Analysis, Inc., (COA) is a non-profit firm founded in 1985 to perform evaluation, research, and demonstration projects in the human services and health care services.  COA is founded on the principle that service agencies should be guided by the measurable individual quality of life outcomes of their services and supports. Many qualities of life are reliably measurable, and they should be measured. The ultimate unit of accountability for human services must become the quality of life of the people receiving supports.

Dr. Conroy's PowerPoint Presentation on Gentle Teaching - The Need for Evidence

(Saskatoon, Saskatchewan, September 12 2007)

Tom Nerney's Keynote Address to CMS New Freedom Initiative Conference, March 5, 2007

View the Keynote Address PowerPoint


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